Privacy Policy

Thank you for reading GeoToll's Privacy Policy. Your privacy is of the utmost importance to us. This policy describes the information that we collect, how it is used and shared, and the choices you have regarding your information. This policy applies to users of GeoToll's services anywhere in the world, including users of GeoToll's mobile application ("app") and website.

The privacy practices described in this policy are subject to the applicable laws in the locations where GeoToll operates. GeoToll provides services to users in the United States. Personal information is processed inside the United States. The data controller is:

GeoToll Inc.
7284 W Palmetto Park Road, Suite 101
Boca Raton, FL 33428

Any questions, comments or complaints about GeoToll's data practices can be submitted to GeoToll's data protection officer at dpo@geotoll.com or at (855) GEO-TOLL.

Definitions

Personally Identifiable Information (PII): PII identifies or describes a person or can be directly linked to a specific individual. Examples include a person's name, mailing address, email address, telephone number, toll tag number, license plate number, photograph of vehicle, and Travel Pattern Data.

Aggregate Data or Aggregate Information: Statistical information derived from collective data that relates to a group or category of persons from which PII has been removed.

Anonymous Data or Anonymous Information: Disaggregated data from which all PII has been removed, that does not identify or describe a person and that cannot be directly linked to a specific individual.

The Information GeoToll Collects

GeoToll collects information you provide when you sign up and create or update your user profile. This includes, but is not limited to, your name, email, phone number, payment or banking information, payment verification information, vehicle information including license plate number, rental car information, and other basic information.

GeoToll collects information that is created when you use our services. We may collect your precise or approximate location information as determined through data such as GPS, IP address, RFID, Bluetooth and WiFi. GeoToll collects location information when the app is running in the foreground or background of your mobile device.

GeoToll collects transaction details related to your use of our services, including tolling transactions, date and time the service was used, amount charged, location(s) of tolls collected, trip calculator routes, distance traveled, and payment method.

GeoToll collects information about how you interact with our service, including access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and third-party sites or services you were using prior to interacting with our services.

GeoToll may collect information about the devices you use to access our service, including hardware models, device IP address, operating systems and versions, software, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information.

How GeoToll Uses Your Information

GeoToll uses the information that is collected to provide, maintain and improve our service. This includes using the information to create and update your account, verify your identity, process or facilitate payments, enable features that allow you to share information with other people in your vehicle, and to perform internal operations necessary to provide our service.

GeoToll may use your data to prevent, detect, and combat fraud or unsafe activities. GeoToll may use information for testing, research, analysis and product development. GeoToll may use information to communicate with you about products, services, promotions, surveys, news, updates and events, and to investigate or address claims or disputes.

GeoToll Information Sharing and Disclosure

GeoToll may share information with participating tolling agencies and business partners, subsidiaries and affiliates, vendors, consultants, marketing partners, research firms, and other service providers. These may include payment processors, cloud storage providers, marketing providers, data analytics providers, research partners, security vendors, consultants, lawyers, accountants, insurance and financing partners.

GeoToll may share your information if required by applicable law, regulation, legal process or governmental request, or where the disclosure is appropriate due to safety concerns.

GeoToll may combine PII in a non-identifiable format to create Aggregate Data that may be disclosed to third parties. Aggregate Data does not contain any information that could be used to contact or identify individual customers.

GeoToll Information Retention and Deletion

GeoToll retains user PII for as long as you maintain your GeoToll account. GeoToll will discard customer PII that is unnecessary for account maintenance no more than four years and six months after the date the PII is collected.

You may request deletion of your GeoToll account at any time by contacting GeoToll customer service at (855) GEO-TOLL.

User Choice

Upon establishing a GeoToll account, you will be automatically Opted In to GeoToll's information sharing. By Opting In, you will be included in GeoToll's promotional programs which may include discounted or free tolls, promotional emails, and other rewards. You may Opt Out at any time by contacting GeoToll Customer Service at (855) GEO-TOLL.

Device Permissions

Most mobile platforms have defined certain types of device data that apps cannot access without your consent. The iOS platform will alert you the first time the GeoToll app wants permission to access certain types of data. Android devices will notify you of the permissions that the GeoToll app seeks before you first use the app, and your use of the app constitutes your consent.

Explanations, Copies and Corrections

You may request that GeoToll provide you with a detailed explanation regarding the information GeoToll has collected about you and how GeoToll uses that information. You may make these requests by contacting GeoToll's Customer Service at (855) GEO-TOLL or by sending a request to dpo@geotoll.com.

Information For California Residents

The California Consumer Privacy Act ("CCPA") grants rights to California residents with respect to their personal information. CCPA Rights for California Consumers:

The right to know. You may request information about the personal information GeoToll has collected about you during the past 12 months.
The right to delete. You may request that GeoToll delete the personal information we have collected from you, subject to certain limitations.
The right to opt-out from a sale. You may request to opt-out of any "sale" of your personal information.
Non-discrimination. You may not be discriminated against for exercising these rights.

To submit a request, contact GeoToll at dpo@geotoll.com or at (855) GEO-TOLL.

Information for Users from the European Union

The processing of personal data of users in the EU is subject to the EU General Data Protection Regulation ("GDPR").

Explanation and copies of your data

You have the right to request an explanation of the information that GeoToll has about you and to receive a copy of the information GeoToll collects about you.

Correction

You have the right to request correction of your information if you believe it is inaccurate.

Deletion

Users may request deletion of their account at any time via GeoToll's customer service at (855) GEO-TOLL.

Objections and Complaints

Users from the EU have the right to object to GeoToll's processing of personal data and to file a complaint with a supervisory authority. You may also submit questions to GeoToll's Data Protection Officer at dpo@geotoll.com.

Grounds for Processing

GeoToll processes the information of EU users based on one or more of the grounds specified under the GDPR: providing the service, protecting vital interests, legitimate interests, legal obligations, or your consent.

Updates To This Policy

GeoToll may occasionally update this Privacy Policy. If we make material changes, we will notify you through the GeoToll mobile app or through other means. GeoToll encourages you to periodically review this policy for the latest information on our privacy practices.